Iona specialises in creating unique, custom-made jewellery and bespoke silverware. Whether you're looking for a piece of jewellery to celebrate a special occasion, a silver box to be passed down as an heirloom, or simply a treat for yourself, Iona will work closely with you to bring your vision to life and create something truly valuable.
The journey from idea to finished piece is a personal and rewarding experience for both the client and the maker. Iona is dedicated to meeting your expectations and ensuring the final piece is everything you imagined and brings joy for years to come.
The commissioning process often begins with a creative conversation, guiding you through some ideas to consider as well as a discussion on budget and timescales. Designs and any necessary sample work are then created, and with your approval, the final piece is brought to life.
Iona likes to keep the commissioner involved throughout the whole process so that in no way do they feel detached, and ensure that we are both pleased with the finished result.
Please don't hesitate to get in touch to discuss any ideas that you may have.
Following the initial discussion, a 50% deposit is required for all commissions in order for the making process to start, with the rest to be paid before receiving the finished piece.
Should you decide not to follow the commission through to completion, the deposit is non-refundable as it will be used to cover the costs of time and materials spent on the project up to that point.
Sizing for jewellery
Please ensure you know the correct ring size when placing your order. If you do not know your size, the most accurate way is visiting a local jeweller or jewellery shop as they will have a ring measurer. If this is not possible, you can contact Iona with your postage address and request a plastic ring gauge in which you can measure your own size with at a small fee of £2. Alternately, you can buy a disposable 'ring sizer UK' for a couple of pounds from websites such as Amazon. If you are buying a ring as a gift for someone else and you don't want them to know, borrow a ring they wear and get it measured. When placing an order for a ring, it is the responsibility of the customer to order the correct size. You want the ring to fit over your knuckle comfortably but not too easily, so that it will not come off your finger when your hands are wet or your body temperature changes.
If your size isn’t available in the online shop, simply get in touch, and Iona will be happy to adjust the size free of charge when making your order. If you're purchasing a pendant and would like a specific chain length, please let Iona know when placing your order.